Shipment Processing Time
All orders are processed within 2-3 business days of receipt, or within the lead time specifically mentioned for the product on the website. Orders are not processed or shipped on Sundays or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we may contact you via email or phone.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Free Shipping
Shipping is free for all items except Books and CDs. Please scroll below for the applicable shipping rates for Books and CDs.
Prices mentioned against each item are the final cost to the buyer – there are no hidden charges.
Prices quoted in Indian Rupees are valid for delivery within India only. For international deliveries, kindly contact us by clicking here.
Delivery to Remote Locations
Orders to remote locations not serviced by courier will be shipped via India Post, at the sole discretion of India Rare.
Shipping and Handling Costs for Books
Books may attract a shipping and handling charge, which will be mentioned below the price on the book details page.
Based on the serviceability of your PIN code, all book orders will be shipped by courier. We prefer to use Delhivery, Blue Dart, or ExpressBees.
Cash on Delivery (COD)
You may opt for Cash on Delivery for orders within India at an additional cost of Rs. 50 per order.
Please note: Cash on Delivery is not available for books.
Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will become active within 24 hours.
Period of Delivery
Standard courier delivery is expected within 2 to 5 business days from the date of shipment. However, India Rare does not guarantee a fixed delivery timeline. Delays may occur due to circumstances beyond our control such as flight delays, remote delivery areas, etc.
Orders shipped via India Post are generally delivered within 10 to 15 days.
Taxes
All prices shown in your shopping cart are inclusive of GST.
Damages
India Rare is fully committed to ensuring the safe and timely delivery of your order. If any item is damaged during transit, please contact us immediately with your order details. Retain all packaging materials and the damaged goods for inspection by the insurance company.
Incorrect Shipping Addresses and Refused Delivery
We attempt to validate the shipping address provided at checkout. If we are unable to validate the address, we will try to contact you to provide an updated one. If an updated address cannot be provided, the order will be cancelled and refunded.
India Rare will not be held responsible for delivery issues arising from incorrect addresses provided by the customer.
Missing or Stolen Shipments
If your order was marked as delivered but you haven’t received it, please contact us as soon as possible:
📞 Call: 011-35737140
📧 Email: team@indiarare.com
We will file a claim with the shipping carrier and may involve local law enforcement if necessary. We will replace or refund your order after the investigation is complete. Please allow up to 27 days for the process.